Kerrie’s experience within the energy sector includes:

• Leading the design and deployment of the inaugural strategic planning and performance management processes and protocols for AGL, Australia largest energy retailer, encompassing 4 business segments, 2 brands and a broad range of sales, service and support functions. Ensuring that capabilities were in place to respond to emergent issues such as AMI and other regulatory and consumer led changes.
• Analysis of changes to the size of the energy markets and retail market shares since deregulation, leading to the development of Distribution Strategy and associated ’go to market’ campaigning frameworks for AGL. Leading edge analytic techniques are utilised to demonstrate the need for change.
• Development and deployment of segment specific sales planning methodologies for energy retail activities, reporting frameworks and protocols, linking directly to annual targets and sales incentives.
• Developing an organisational blueprint for energy sales incentives, benchmarking against best in class schemes and configuring implementation plans to minimise business disruption.

Kerrie’s experience in non-energy sectors includes:

• Profit and Loss experience and knowledge across all business functions for tier one businesses, including setting the strategy and vision, operational delivery and team leadership.
• Management of commercial strategy and business outcomes for national, multi-layered and mulit-channel companies within the ASX100, including pricing, segment entry, margin management and product repositioning in the business to business and business to consumer segments for products and service.
• Facilitating and delivering innovation by identifying new opportunities and building organisations to enter new markets, deliver new products, services and channels while taking well-defined and managed risks.
• Delivery of Operational Excellence and embedding a continuous improvement culture, ensuring positive movement towards customer intimacy through customer analytics and insights. Continually leveraging strategies that drive innovation and continuous improvement.
• Senior Executive thought leadership through the application of commercial agility gained from experience across industries, sectors and cyclical market patterns.
• Assisting to manage ambiguity by creating a shared vision of the future and acting as a facilitator of change. Creating a stabilising influence by assisting others to translate the vision into deliberate, measurable actions. Thereby building consensus and delivering results through the co-operation of  others across organisational and industry boundaries.